Refund policy
Returns & Refund Policy
We hope you love everything you order from Mini & Mack Co. 💕
If something isn’t quite right, we’re here to help.
Returns
We accept returns for store credit only within 10 days of the date your order is delivered.
To start a return, please email us at miniandmack@gmail.com with your order number and reason for your return. We will send you instructions on how to return your item.
To be eligible for a return, items must:
- Be unworn, unwashed, and unaltered
- Have all original tags attached
- Be free of makeup, deodorant, perfume, smoke, pet hair, or any other signs of wear
Items returned after 10 days will not be accepted.
Final Sale
The following items are FINAL SALE and cannot be returned:
- Items discounted 15% or more
- All sale items
- Accessories
- Bodysuits
- Swimwear
- Activewear
- Leggings
- Gift cards
Exchanges
We do not offer exchanges. If you need a different size or style, simply place a new order using your store credit once your return has been processed.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or we made an error with your order.
Returns should be mailed to:
Mini & Mack Co.
1314 A Washington Street,
Vicksburg, MS 39180
Damaged Items
If your order arrives damaged, please email us within 2 days of delivery with your order number and photos of the damage. We’ll work quickly to make it right.
Thank you for supporting Mini & Mack Co. We appreciate you! 🤍